SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gave it a try and works well
Have a good time. All right, all right.
It has arrived on its estimated date, very comfortable and light. Give good light, I recommend it. a success
Flashlight is super, small, shines just super. I liked the motion sensor very much. It came loaded. Bought for home and fishing. Shop and store recommend.
Original as description. Shines brightly, comes with usb cable
Good flashlight!!! Arrived very quickly only 12 days!! Lucky to buy for 3 $ What is very happy)) I recommend the store!!
Excellent flashlight for your money, quite bright for your size!
Product just like in the picture, everything looks very good quality, I get super fast to America.
First impressions: Excellent workmanship, apparently resistant. Arrived all in order, all modes working. Surprise with size, that is super compact. Surprise with the light that was beyond expectation (Picture test). Excellent value for money. Shipped by super fast, arrived in 42 days, unfortunately only took this time because the mails, but still found that was fast. Note: I not tested durability of battery or water test, but make a Post analysis here.
Заказ шел две недели, объединили с другими заказами. Товар соответствует описанию. Фонарь пришел заряженный, в комплекте проводок- USB. В коробочке лежала инструкция. Светит очень ярко. Переключатель на два режима. Один режим- горит постоянно. Другой режим с датчиком движения. Включается и выключается, когда фонарь приближается к объекту примерно на 10-15 см. Фонарь на резинке, на голове держит хорошо, можно регулировать длину. Рекомендую товар и продавца! Покупкой очень довольна!
коробка трохи пом'ята, але ліхтарик цілий, без ушкоджень, заряджений.
Works, got a whole, the box is a little crumpled, well, I did not order a box, in general, I'm happy, thank you to the store!
From the moment of order, to receive 10 days!!! The packaging was damaged, but everything works! In the light, exceeded expectations, the motion sensor works perfectly, very convenient! three glow modes, but in the photo the difference is almost invisible. Recommend!
Super good last night fishing thanks to Seller L
excellent quality!!! super recommended. thank you store