SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent I recommend dealing with it
Excellent product of great quality.
Goods Super!
Cool flashlight, has three modes, the brightness of the glow is medium. Thank you store!
Perfect Transaction. Item conform to the description! Arrived in 10 days.
Wow! A very good light, works perfectly both as the light source and my smartphone charger. Many thanks to the Store
Cool flashlight, shines very bright, beam, three positions very bright, in half the brightness, strobe, I do not know how much the battery is, but I think for a long time time。Came quickly, I recommend the store! :)
Best flashlight. Best store. Everything is exactly as in the description. The price is fully justified for such a flashlight. It shines bright, it works like a small power bank. To the store Thank you very much. I wish prosperity to this store.
Came quickly
The light is acceptable.
Good
И так, моя первая халява. Фонарик пришел довольно быстро - 2 недели до Воронежа. Доставка до отделения почты России. упаковка - обычная картонная коробка, вся помятая. продавец вложил подарок - лазерная указка, у меня аж отлдскулы свело))) И так поподробнее о фонаре : пластик добротный, ничего не люфтит, не болтается. Имеет три режима работы : ярко, не очень ярко и стробоскоп. в комплекте шел провод для зарядки, имеется индикатор зарядки, что очень удобно. Светит фонарик вполне достойно, на расстояние 10-12 м видно все прекрасно. Советую продавца! И данный товар!
Delivery to Germany took about one month. The store even included a small laser pointer with batteries as a gift. Many thanks for that! The power bank contains an 18650 battery with 1,200 mAh. This was charged via Micro-USB within approx. 1.5 hours. A corresponding cable is included in the delivery. The integrated LED has a cold white light with 3 levels: high, low and strobe. A long press on the power button activates the SOS mode. Unfortunately, the instruction manual is only in Chinese. Conclusion: a small practical tool for everyday use!
Me ha gustado la intensidad de iluminación, tiene 3 niveles, una con máxima intensidad, segunda con media intensidad y la tercera es una ráfaga bastante fuerte. Durante el día se nota claramente la buena iluminación que tiene y el largo alcance también. Se siente bien en la mano, de buena calidad. Con el pedido viene de regalo un láser rojo con pilas incluidas y unas de repuesto. Estoy satisfecho con la linterna.
The store on the front flashlight immediately sent the order. Order as a set. It has good lighting, but you have to test it on the street at night. I recommend
The flashlight is pretty good. It's not very powerful. I will use it to be seen on the bike (not for night routes), the good thing is that in case of need you can charge something mobile, gps or other light as it also works from 1200mAh power bank. It has 3 s mode of light, and by pressing the 3 seconds button enters SOS mode.
A good flashlight I take the second .. it shines bright .. easy convenient 3 modes
The flashlight arrived in perfect condition and works perfectly and arrived on time with a very good presentation. Seller 100% recommended.
Not bad for their money plus a gift I recommend Priyom less than a month
He arrived in less than 2 weeks and the store delivered the goods on time. Very bright, thank you seller
The quality of the flashlight is really good. At night, the lighting range is about 300 meters or more. very powerful. recommended! Small and portable