SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, it works normally. Quite convenient if it is fixed on the table. The assembly in general is not difficult. In the kit there are seals for fixing various drills. Kress 400bme gets up normally without seals. The depth limiter I work normally. The first impression is good.
The goods are excellent.
Less than a week delivery. Light enough, therefore it is advisable to attach to the table / base. But overall I am happy with the purchase. The store is credible.
all right
Since the order, the parcel is received on the 9th day, accelerated delivery, the goods correspond to the declared, the drill went well and without it, I recommend the store!!
Delivery is super fast. Collected in 5 minutes. The stand is good I recommend. the store is well done.
Thanks to the store: quickly processed the order, quickly sent, well packed, the parcel number was tracked. The holder is good, convenient to use, there are several bushings, different thickness, for fastening drills or screws.
The description corresponds to the store, diameter 43mm for the drill.
Great rack! Everything is in the kit. The base is even, I checked. The spring is tight, but consider that it should lift and hold the weight of the fixed drill! Slightly lubricate! I want one more for the cottage to buy, I'll leave this one for the house.
Excellent goods, came quickly. Recommend store
Super fast shipping. Got what I ordered. Even the box is not broken
Delivered quickly. It's worth your money.
Everything is super!!!
The normal thing of the drill ate got in but climbed in, we need to fix it better for small works will go for a price of 22 bucks what we need, delivery to local mail in a week or a little more, now I can safely Make smooth holes in profile or tree where need extra precision, for strength has not yet checked but the Somo base is made of aluminum If but in complex surfaces it will be much more convenient for initial level need thank you I will do my own Projects
Delivery fast, two weeks to DV, corresponds to the description
The delivery is instant, 3 days from the time of order, and this is taking into account that I bought 11.11. The packing is excellent, the factory box, all the components are in bags. The product fully corresponds to the store's description. On quality, for its price category, very good, luftov did not find, co-activity vertically norms. The return spring is elastic enough. Not much is not stable, but this is solved by twisting to the surface. When buying, it is necessary to understand that this is not a full-fledged drilling machine, for household needs, quite acceptable is my thing. I recommend the goods and the seller. The "bosh" electrode rose as native, without any adapters.
The device is useful for working in a home workshop. Done neatly. Delivery is free! The store sent the goods quickly. The machine is convenient.
Got the whole, very quickly, needs lubrication, everything works, in everyday life that is necessary.
Sent quickly, the device is normal, on the guide lights, crispy, chip of cheese, lubricated with oil, I think she is.
Delivery less than a week, for this quality money better not find, stanina a little curve, but it is not critic, tight run down and up, need to lubricate, in general everything is super