SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super light it gives a good sound.
Speakers are great! Well made and sound as per this price-Super. What's important to me nicely packed, perfect for gift. Delivery very fast.
Excellent product! I love it! It sounds pretty high. The quality is pretty good (super good for the price you have) I will buy again and of course recommend! Super fast delivery
Comes with a lace with a plug.
The speaker is heard very well. I haven't tried it with water yet but at the moment everything's fine.
It came in time, it's just as it is in the picture, for the value is fine,
Normal. for such characteristics is quite good. Came quickly. The sound in the bathroom norms, can hear :) in general I'm happy.
Sounds great. Something more than a mobile. I recommend it.
Just like described.
Great speaker
Like the product. Unfortunately the box came well damaged… Am still testing but is as described.
Great I love it, it has a lot of volume, thanks
It's a big bigger that what I thought and haven't try it yet because I put it to charge, will be updating soon :) the delivery was 1 month and a half or a little more, well packaged!
Prodotto davvero molto buono per un prezzo così basso
Haven’t tried it yet but is charging now! Impressed ! Super fast delivery and great quality item... hopefully works and lasts
Item received in advance works properly and the suction cup sticks very well and everywhere. Quick recognition of the Bluetooth. Remains to check if it works in wet environment.
Quality price is excellent. Logically it does not present a huge volume but it perfectly covers my need.
Looks good and sounds good. See how long it lasts
Oh, great. I love it. It's the second I buy because my brother loved it and took it away. They go phenomenal, it's silicone, the loading area is covered so that not between water and the suction cup is phenomenal. I need to check if it works properly but the other one I bought had a pretty high tone.
18.05-25.06, delivery fast. Packed well, inside in the navel, nothing crumpled, the box is whole (photo 1), itself too :) everything, as in the description. The instruction is simple, on the back of the box (photo 2). Black dot is a microphone. Turned on-charged, the iPhone immediately found it on Bluetooth, immediately played :). Plays well, I liked it. I bought it in the bathroom, but how it will be in the case (including sticking) I can not try it, TC summer and no hot water :(. I recommend the store and the gadget itself!
Awesome speaker
OK
Fits the description
just as pictured. it works good. i am very satisfied with my purchase. shipping was very fast. store highly recommended.
The quality/price is very good