SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shvidka delivery, packaging, Poki did not change, on the viglyad norms
So far I have tried it, its different vibration modes produce a feeling of leaving the teeth clean, its heads are easy to replace, superficially resist in water more can not be submerged, the spare parts what you bring are enough for a while, it definitely works very well, The package arrived partially disfigured but the product intact.
Everything in order and excellent I will still taste it, but it looks excellent
Received in good condition and already loaded. Remains to try it
Super, all yak in the photo, shvidko did the new line
So heard a lot about this particular electric toothbrush, so decided to buy one. I haven't used yet , but price was great and shipping to the UK was super fast from overseas highly recommended seller
Simply wonderful... I recommend the product too much!
Very good
Very fast and punctual delivery I've been using this toothbrush for a week already and so far I'm quite satisfied. It workes well, has a different settings for individual needs. It switches off after 2 minutes with an automatic timer. The mouth feels clean and fresh after the cleaning. I can recommend this seller and this item ❤️
The toothbrush is of good quality. the delivery is very fast and right home. I am very surprised. I recommend both the seller and the store.
very nice
I find this sonic toothbrush excellent, I have been using it for almost 2 weeks and it seems to Me if it does a good cleaning of my teeth and most importantly: without mistreating the gums; it has 5 cleaning modes, it feels pleasant in the mouth and to the touch, I recommend it
Perfect, works very well, charges with a phone charger, the wire is provided.
Cool gives advice
Delivery to Lithuania took 16 days. The packaging rushed a little, but inside everything is whole. Tried it, I liked it. Works as well as my old Phillips. All modes switch well, the timer works for 30 seconds and turns off after 2 minutes. Came charged. Beautiful. How time will show will serve.
All Super beautifully packed
very nice product I like 2 PCs I ordered.
Everything is in order, even the battery is charged, it works perfectly. Thank.
Good ultrasonic toothbrush
In whole and works, I bought for myself and my husband.
excellent
everything as described, thank you
For such price, the brush is quite decent! Super fast shipping! To the store Thank you for the budget pretty quality goods and fast shipment and accordingly fast delivery!
Wonderful toothbrush! All as in the store's description: 5 modes: 1) removes plaque, 2) lightens and polishes, 3) removes persistent spots on the teeth, 4) in toothache or allergy to teeth. The brush has a timer: 2 minutes of free work time, pause is necessary to replace the area of cleaning, and again 2 minutes, pause ..... for how many days there is enough charging to charge got charged brushes. I bought myself and my sons-everyone is happy. Delivery is very fast. I wish the store good luck and profit, and the store prosperity! Thank you!!!
Visually everything came whole