SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quickly, qualitatively, I recommend it to everyone.
Like the material seems to be tough.
Bought size L for my 40.
Cover is OK
Bought L, dressed very hard because of the fact that the boot is tough, it was necessary to buy bigger size
Good
M size is 250-256 up to have faced. 270 is for working. 270 greater than or equal to the size L recommend
Looks great fits good
looking quality and comfortable, made so that the moisture should not get.
Frankly I like quality not bad You have to add a size plus just in case
The product is davolen, though it was necessary to go after it 90 km, as the product sold it to the wrong address and the message read only a couple of days after after after after I have 45 size, took XL.
интересная штука. брал не для мото, а для длительного пребывания под дождем. по качеству нареканий нет. название веселое)
Obimav, all kind, reviews svidko)
Excellent product
In Sochi 18 days, everything is very cool, still in the rain did not leave
Super quality. A little smell of chemistry, but not scary. Thank you. Together with delivery cost only 12 francs. This is 5 times cheaper than analogs in local stores. Recommend.
Well packed. The sole seems thin, but for the season they should be enough. They don't smell.
Delivery to Mo three weeks. The material causes Trust, tight, elastic, the sole is thin rubber, the seams are welded qualitatively. On bots 42 bahil XL dresses with a small margin. I like it
Cool, light, fully correspond to the description. Size S exactly sat on my sneakers 38 Russian size. In the folded form take up very little space, in a thickness of about 2 cm.
Ordered on July 8. Thought the product was lost. Had the best service with the store. We decided to wait 10 days longer than the date, but the seller was still ready to find a solution. The best seller.