SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I assembled it several times and everything worked poorly until I realized that I needed to remove the old screen protector. It works perfectly even after falling from the second floor. I recommend it.
I ordered the same case on eBay a few years ago. Now I thought I'd save some money and get one from Ali. And the case is exactly the same quality as expected. Simply amazing. For those who don't have a case like this yet, remember that the case is made of aluminum and weighs something. Of course, I knew that and am 100% satisfied.
Excellent product, very well designed. very robust with internal foam protection to absorb shocks
I'm buying it for the second time, the phone is 100% protected.
The package arrived in good condition, it's sufficient, everything is OK, the case fits the phone perfectly, it's solid and also super beautiful. The color is wow, the only downside is that it's heavy. But you have to have what you have to have. This is my second one. ❤️❤️❤️❤️❤️❤️❤️ Thank you Aliexpress.
Great. Love this case. Shipped fast.
Ok
It arrived earlier than i expected. It is in heavy duty. You’ll be sure your phone is in your pocket, if you have pockets big enough. This is beast of a case
Excellent quality, robust, indestructible pad... fits like a 14 Pro Max in size on the 14 Pro
Love it very sturdy
Good heavy duty case . Recommend if you work in construction like me . Keeps your phone safe
Not waterproof, I returned it and got a refund.
Scratches fast, does not work with the provided screen protector. Keeps the phone safe like a tank, and that is what matters. Would get it again. Had one on my iphone x for years and it was like new 7 years later (battery died and got me a 16)
I loved it, it completely protects the phone, just for those who don't care about showing that we have an iPhone 16e. It weighs a bit but it was the idea to have a sturdy, rustic piece.
Okay, the cover is BRUTAL. Yes, it weighs like a brick. All buttons fit perfectly. Comes with spare screws and the screen protector. You can even activate the mute button. Only problems? When typing, you need to get used to pressing the keyboard well because the edges rub against your thumbs (it's a minor 'problem'); and it doesn't come with a rear camera protector. It is the only area that seems vulnerable, so I would recommend buying a transparent protector, like screen protectors, to prevent scratches. I bought it for mountain biking and the quality is simply EXCELLENT.
I bought it to my son’s iphone, which screen i had to replace because he, like all teenagers, drops the phone all the time. Now the screen is safe. He complaints about the weight, and i agree. The armor is really heavy. But its worth! The button to toggle the mute switch is really smart, and as far as i know, the only thing he missed is a support to keep the phone up on the table to watch videos.
It’s just what i hoped for, 2 clear screens made it clunky for tapping so i removed the one on the phone. This will protect my phone for a long time and you couldn’t beat the price!
Does not look literally like in the main picture of the product but loved it. If u like safety, get it.
Very good case very sturdy even has a screen cover built in the case
I was sceptical at first, but when i recieved the case it was a really rigid construction. It gives the phone some extra weight but in a rugged environment this protective case will otlast the phone for sure. The glass over the screen is inductive and works fantastic. One of the best phone cases i ever had.
It is of excellent quality!! All materials are good, the connector plug charges and can be permanently removed and detached. I only find one issue with it; it weighs approximately 190g and looks like a brick if you add 148g of iPhone 8! But for the price and design, it's great!
I ordered this phone case because I am very clumsy and want to protect my phone well. The case is delivered in a foam box. The phone case is made of strong and lacquered steel or aluminum. It feels very valuable and sturdy. I am very satisfied with my purchase :)
Absolutely high quality, perfectly fitting and very stable. The assembly is also easy with the included socket wrench. There are also replacement screws if you happen to lose one. Overall, I am more than satisfied with the case and would buy it again at any time. Especially since the delivery time was only 8 days.
Super satisfactory. Protects the phone very well, especially for manuals.
My friend like it