SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the item~ It's sturdy and works well for everything from phones to laptops.
A bit heavy, but it adds stability. The magnets are very powerful—my 620g Lenovo tablet is held on more than securely. To remove it, you need to hold the tablet in one hand and the stand in the other. It's really nice to be able to adjust the stand as I want. The support structure is sturdy, and it seems like it can last a very long time. If it's going to break, it's quite possible; after all, I would be surprised. In general, it's a good product; it takes up space when used (not more than a tablet, but not bad compared to a phone). For me, this isn't a problem, and it stores well in its case (which is of good quality and pleasant to the touch), which is important for me when taking it with me on the go.
At first, I thought it was a bit heavy, but there's nothing better in terms of value for money. It's really great as a smartphone stand. I haven't used it for a laptop, but this level at this price is surprising.
A similar product like this is sold by Samsung for about 40,000 won. I think it would be much better to buy this product. The magnetic force is good, and it's sturdy. Just in case something breaks down, if it's the price of one Samsung phone, buy a few of these, haha.
I opened the package and checked the contents. It's heavy enough to be considered a weapon. That means it's that stable! It's so good! I'm planning to buy two more.
It's small but versatile. It can be used as a stand for laptops, iPads, and iPhones. It's a multi-purpose stand that you can always carry with you.
It's great that it can be used as a laptop stand and phone holder all in one. Good.
The texture and quality are quite high. The magnetic force of MagSafe is also strong. It's made of solid aluminum. The stand part has a built-in spring inside, and the construction is surprisingly well-made.
Good product
Good product.
This item is very useful for working, and placing a 14-inch laptop on it is highly recommended, as well as an iPhone, iPad, or tablet. I recommend it.
This is a very portable stand. The MagSafe magnetic force isn't super strong, but there's no problem at all in using it while it's attached.
This surpassed my expectations. The iteml is really sturdy and safe for my tablet. It comes with two magsafe rings .
I paid 75 reais and it's worth EVERY PENNY!!! Product excellent quality, comes with a magnet with adhesive or for fixing the cellphone and a cloth for cleaning. It is suitable for laptops or cell phones. You can assemble the stand to leave it at the height or shape you want. Very good product with excellent craftsmanship!
It is versatile and convenient to use, and it is small and easy to take out casually, so I love it
Very good quality. Sturdy metal, foldable rubber-coated stands in the front, metal stands in the back. Extra magnetic ring to attach to phone or tablet cases. Recommended! I"ll probably order more for the family
It took some getting used to, but damn, it was worth it, allowing me to keep the laptop and/or tablet elevated.
The quality is excellent and you can use it in different modes with your phone and laptop. I highly recommend it.
Received quickly and safely. It arrived without any damage. Thank you.
It is ok
The item is pretty good as described. I recommend it to every content creator
This is a completely lightweight and easy-to-use universal stand.
It's excellent, very versatile, and functional.
quality is satisfactory
What an amazing stand, both for cellphones and laptops—versatile, yet rugged. Built to last, highly recommend!!!