SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived before the indicated date, 100% recommended product.
Plug also blocks, water pressure adjustment, and a transparent container. It looks comfortable to use with a transparent nozzle. I got it for about 25,000 coins. It would be even better if you use it for a long time. The AC type I bought from Ali before started malfunctioning while in use. The battery protection circuit failed and caused death. There used to be one, but this product lasts longer because it uses an adapter. I think I will use it.
It's better because it's a Korean plug.
Thank you for the fast delivery. I received it well.
Very very good with this device. I recommend it.
Very well-made item, functional and powerful, cleans thoroughly and leaves an excellent feeling of cleanliness. it cannot be missed!
The sound is too loud. It's suspicious that people reviewed this as good.
Excellent product. It works perfectly. I am able to properly clean all my teeth.
Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much Great great great I love it so much
It's fabulous, it works perfectly. I have had one for about 5 years and use it daily, it has never given me a problem. This time I bought it for my mother.
It's the absolute best for its price... I hope it lasts a long time.
The delivery is fast and the product works well.
This device works well for me.
100% recommended seller
Very good product, this is already my second one.
I have tried it and it works very well... quality price, fantastic.
Good for the price
This is the third one I've bought and it works perfectly, and the capacity is very good for carrying out a complete cleaning.
Probably one of the best irrigators on the market. Easy to use, with good power and the seller excellent.
It works well and the water pressure is good. Strangely, there is no front rubber gasket. So I folded the paper to balance it out. Apart from being a bit inconvenient to turn the switch on and off, it's really good!
The water pulse is very good thank you
Best cost benefit, this is the second one I bought to make a reservation, it's an excellent product and worth buying.
Well, that's great. .... my birthday gift is here. really happy with this purchase.
It takes some time for the water pressure to rise, even at the maximum water pressure, it is not very strong. The price is low, so if you buy it, the price will be reduced by 1500 won.
It arrived really well, in total I liked it works great and does the job, it's smaller than expected but doesn't take a place lol so it's good