SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent, much better than the original, strong power!!!
Arrived on time, could do with stronger packaging as very damaged box. Luckily the product appears to be un damaged. Have yet to test it so, cannot comment on how good it is at this stage.
Previously, I had a standalone model, but in the first year it ran out of battery, and this was a special battery that was soldered to the device, so I had to throw it away. This device is connected to the electrical grid, it works very well and is very versatile.
Performance is good but noise is overwhelming...
According to description. Tested. Work good. But exists noise from vibrating of compressor if selected higher pressure.
It is exactly the same as the image, works perfectly. The best purchase, honestly.
One of the accessories does not expel water well. The irradiation is pulsed, not constant. The quality price ratio is good.
This is the second purchase, the first one was refunded quickly after a malfunction on the first day. The reviews are good, which is why I chose to make a second purchase. This is my first experience with a dispute and I found it very easy, and I will continue shopping on Aliexpress.
The order arrived well, it looks good and works well. The durability is yet to be seen. Thank you very much.
cleans teeth very well. good power. a bit noisy, works well, enough water for 1 or 2 rinses.
Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money Good value for money
Excellent irrigator, good nozzle, several attachments. Works perfectly. Fast delivery.
Excellent product
This is my second purchase. As expected, the water pressure is top-notch~~
I would definitely buy it again. has the three B Good beautiful cheap
Everything is okay.
Well received, deadline respected. I bought this product to replace a faulty Oral-B brand device. The power of the jet is comparable. plug into the outlet, no battery. It's a bit noisy but we don't use it for long. Thank you to the seller.
wonderful.... works really well....
I haven't tried it yet, it's a gift, at first glance everything looks good.
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It's an overwhelming cost performance ratio. The water pressure can be adjusted continuously, and setting it to the strongest level can cause gum bleeding. Therefore, using it at level 6 or 7 would be appropriate. It becomes ridiculous to buy expensive products from well-known brands.
The cost performance is excellent. It doesn't compare to expensive creams. You are using it well. I recommend it; great value for money.
It works very well. Fast shipping. I recommend
It has taken 11 days due to delivery issues. It works perfectly and is the second one I've bought.
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