SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am so happy with this product. It arrived in very secure packaging and had no damage. It is better quality than I expected. It comes with a setup guide which is easy to follow and uses perfect English. This product has solved a real problem in my home and it only took 10 minutes to set up. I would highly recommend this to anyone with wifi black spots in their house.
Have placed the booster inside my bedroom where I normally get poor WiFi range & after installation I could see huge difference. Speedtest before Booster : Approx 1MBPS Speedtest after Booster : Approx 15-20MBPS Overall I have a internet connection of 25MBPS & am very impressed with the performance of the booster. User manual is given for understanding the connection & it is super easy. Tip : Keep the SSID & Password of the booster exact same as your Main router. Conclusion: Am using the device for a month & have faced no issues. Shipping is quick, product as described, Store Recommended
Good product, the store send the product very fast
A very good purchase the truth improved the internet.
It came super fast. Good product. The instructions in English
Everything in the best order, goods absolutely great, thank you and I recommend to everyone, a really great product at a great price. Fast delivery. Thank you.
the repeater has arrived. Configured on the computer because my portable router did not have the wps key, everything works perfectly.
come very well packaged and protected, with installation guide and small ethernet cable for configuration
delivered quickly... works very well just programmed
it looks good.
Плёнок никаких не было,возможно б/у товар,но без царапин ,в деле еще не проверил
looks pretty good, not tested yet but hope will works
все дошло довольно быстро ,все работает разбираюсь с настройками ) продавец оч отзывчивый случайно кликнул два раза на заказ от одного сразу отказался вернули деньги ,огромное спасибо продавцу за товар ) пришло все то что заказывал )
Received my repeater in excellent condition and I can't wait to install it then never have to worry about a dropped signal for any of my game/laptop/desk top /tv items/mobile phones items again. My son does get a bit peeved when he's trying to do his A level school work on the lap top and the wifi signal drops. So pleased with the service. Thank you Yours sincerely Graham Dawson
poor packaging ,luckily the repeater survived the impact. works well I coverage around the house now. due to covid shipment took 6 weeks .
Hi to anyone reading my feedback. I ordered this wifi amplifier because I need it, in the bedrooms where while the WiFi signal is weaker by 30-40%. I was very happy when the package arrived in Italy in 20 days, 09/06/2020 ordered, and 29/06/2020 get it and sign up. To be honest, now the very essence and honestly. I was in the seventh heaven when I got the device, but it wasn't here. Started I, installation and configuration of the amplifier but, no address what was in the English instruction, it http://192.168.10.1 Or http://myrepeater.net Do not answer, just do not open, and all. I suffered, so I could not configure. I do not know what to think, or the amplifier is not fixed, or the store inflated me. The money is thrown away. To the seller, I put 5 +, in the hope that what can one day configure this gadget. For now, and success on AliExpress.
The package arrived in perfect condition The repeater works perfectly and is easy to configure In a few months I will comment as I stand the use
Everything is super, the amplifier works perfectly, was sealed in a cardboard box, came in a whole and not harmful, the store is very decent and responsive, no problem extended the protective days of the parcel, the communication is excellent with the seller, the parcel went to Israel for a long time, but it was worth waiting, there is still a cable to the amplifier, why don't he know, ask the seller, Thank you very much to the seller, the purchase is very satisfied, I recommend the seller and his store.
I hope it works. Since your box got hit.
The repeater works but does not serve me has very little power near my wifi I get 290 in the remote room with my wifi I get 41 and in the remote room with the repeater I get 26, so I get more wifi with mine than with the repeater, so I better not use it.
The product is really great I use at this moment it is the same as shown in the visuals.
Good repeater, signal improves well.
Everything works, very satisfied there are no problems now with Wi-Fi
I love the product very well packaged as I expected before the time I tried it and this luxury very useful
Improve signal strength. The settings are good and simple.