SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fine to work
I just received it and everything perfect to start using it. I hope it has good power and duration. I recommend this store. Thank you
THE PACKAGE ARRIVED VERY QUICKLY AND THE ITEM WORKS PROPERLY.
Super fast delivery. Helps very much for wipes generally. Love
Everything, as promised. Quality is good. Works fine, useful fixture. Attractive price. Store good. Recommend.
Carton was very wrinkled. Brief test works. As well the brush clean. Shipping: rapidly delivered
Great product
Very good
Super product I am very satisfied with purchase recommend all buyers this store.
Excellent! Still not used but, delivery fast, it reached Portugal in Europe fast. Recommend this store
Three good. According to DESCRIPTION.
Product rolled up, part is a bit displacement or press seemed Moss woah dude to four. Work well.
er zat een deuk in de stang en er was een klip kapot maar kan hem nog wel gebruiken
très bon produit
The product got some problem so the store refunded the money very fast.
Спасибо, конечно, но почему-то думала, что придет 9 штук, как на картинке у продавца, в описании! Хотя сама виновата, подписано было 3 штуки(3caps)! Продавец - молодец, усыпил бдительность, сфотографировав 9 насадок! По такой цене я бы, конечно, не стала покупать 3 штуки! Они не стоят таких денег! Ну, что ж, сама виновата, надо внимательнее быть, вот и все...
alrady arrived, thank you. I like very much this machine.
zodra je maar even wat druk zet op de borstel, stopt deze met draaien. ik ben niet blij geworden van deze aankoop.
спасибо за быструю доставку,но упаковка вся помята,удлинитель погнутый
carton arrivé abîmé mais vendeur très honnête !!
All is good
Everything seems as close as possible to the description and pictures. Very satisfied for now with the fast dispatch.