SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This cool initially I thought it was messed up because the needle fit it but if you move a little the screw works. Thank you very much
I got it. It works.
Haven't tried it yet but looks like good quality. Very good value for the price. Well packed. Rather fast delivery. Very recommended. Buy without any hesitation and enjoy!
Cool gadget, everything is fine, I would like that there are still sets of needles of different thickness, since the needle that is included in the kit is thick, if something thin does not sew.
Goods Mini Sewing Machine
It looks like everything is whole.
It's just like the description, I tested it and it works fine.
Super beautiful, I love it. Thank you store ❤❤❤❤❤
The goods came very quickly. Was packed in 2 bags, everything is whole, nothing was damaged. Looks like a stapler.
Good Mini Sewing Machine
Stapler on threads :) He arrived quickly, about a week. Sewed as in the photo, tried to remove more from both sides.
The goods came for 35 days. Packed well, excellent machine! From the first time he stitches as it should, smoothly, just saving when there is no time and on the road. Recommend. Thank you♡
Corresponds to the description. Delivery about a month. The work has not been checked yet.
The machine is denied in kievi on the reviews of New York via 23 days. Poozka Bula in pakunku Z Che kilkoma with silos. Not for yourself. Клієнт protesting (treda до to клацання, the stitch of the stitch) and at the floor of the look filled with conjecture. Залишилося the specification of the yak at the zrobiti, the thread is not vilazila, ale, zvorodny side of it is Instructure, here's to go. The goods were leached. 5 *
Delivery 25 dnev. The goods are described. I think for a small repair I'm looking for some of these people! I recommend the goods.
Recibido en 3 semanas, muy rápido. Tocará probar que tal salió la maquina.
Коробка была жутко изията, но машинка была цела. Первая попытка, кривовата, но думаю что через пару попыток будет лучше) спасибо продавцу. Мне понравилось. Дома большая швейная машинка, хотелось маленькую в дорогу.
va súper bien si le pillas el truco, no tiene apenas instrucciones (están en chino) pero en Youtube hay tutoriales y va muy bien
For minor temporary repair, the thing is good. Only at the end of the line you need to gently pull a little thread from the stock and stick it in the last loop, otherwise, the seam will dissolve immediately.
Отличная игрушка детям. После некоторых манипуляций даже шьёт :)
All came well packed. Sewing machine works great. I am very glad and recommend. Thank you stores.
The product was received. The quality is okay as per the cost.
it's worth it.
Works well, you need to fit first, and then everything is fine
Stapler size for simple sewing work