SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality 。・:*:・゚’☆ working 100% top
genial
The parcel arrived quickly in 5 days in Germany, everything is whole and working, the picture quality is good, there is a built-in microphone (weak) battery holds not bad recommended!
The camera has been received, the shooting is very clear, the quality and workmanship are very good, it is a genuine brand, and the price is very affordable
Powerful functionality, stable wireless shooting signal, clear recording, exquisite camera appearance, authentic brand, guaranteed quality
The camera quality is very good, it is a genuine brand product, and the accessories provided are very complete. It is easy to use
I have received the package and the accessories are very complete. The mini camera has a beautiful appearance, clear lens, and satisfactory shooting effect. The quality is good and it is a genuine brand product
The camera has been received and the shooting is very clear. It is a genuine brand product that can be used at home and can also be used as a driving recorder. It's really great
Great product, arrived well packed everything as the ad. Recommend!
Good product works very well.
Easy to setup and works
The product is exactly the picture, very good quality fast shipping, very attentive attention and answer all Q needed.
Very satisfied, exceeded my expectations
The camera arrived fast. Principle camera surprised me! Easy installation, discreet, image quality is excellent! Super recommend!!! Certainly will buy more!
The product is very good
excellent
The camera works normally
Great device everything is working fine.
Perfect thank you are the best
To set up the camera you need dancing with a tambourine + Chinese thinking. Curved software, but the camera for this money works 150%. To the store Ku!!!!!!!
Very satisfied!! Incredibly fast summer!! Genuine fast summer!!!
Доставка до Москвы 27 дней с момента оплаты заказа, посылка отслеживалась. Камера миниатюрная, качество видеозаписи весьма среднее, заряжается долго, разряжается быстро, ночная съёмка так себе. В общем, для каких-то мелких, так сказать, бытовых нужд подойдёт, для более-менее качественной съёмки лучше брать что-то посерьёзнее.
Got cameras. Packed well. The work has not checked yet.