SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks, it came
Thanks. fast delivery. beautiful. everything is as it should
Description exact. The goods were shipped the next day and very quickly delivered.
Recommend
Delivered quickly, tracked, cool thing
Corresponds to the description. The store answers, communication is happy.
Sticks well. Thank you.
Usual self-adhesive foil.
Excellent product
Excellent. Shipping fast.
The first time came a roll crumpled and second time, Ali decided to make me nice, sends me a film at its own expense, and again came all the crumpled mail of Russia. I'm ashamed of our post to Russia. When I saw in the mail again a crumpled roll, in the same place as the first roll, the feeling is deliberately crushed, I do not even know how to throw a small roll of cargo. And in the mail one answer: "Did I take the cargo? I'm not me!!! It's a shame for Russia's mail, for so long they can not debug their work! Thanks Ali Express!!!!
Товар класс спасибо продавцу
recomand exact ca in descriere s- a lipit bine pe perete sa vedem cum va rezista
Delivery to Ukraine for a long time, can get lost where, the goods are super Super, thanks and prosperity to the store!
Пленка на вид симпатичная, довольно тонкая. На прочность не проверял, но думаю, все будет в порядке. Продавец бонусом положил ракель для разглаживания, респект!
Thank you to the store arrived very quickly 15jour I recommend this seller
Perfect tre a shovel to fix the glue the second time q i ask Thanks
The order came to Russia 9 days after the store sent it. Sent the seller immediately! Rolled in Russia almost 2 months!!! Glory to the Russian Post!)) A little bit of a dare corner it roll, but it's not surprising, I imagine, where he was not only) and, by the way, the film from the fire melts) thank you for the stickers as a gift, trivia, but nice) as I use, I will add a photo
The film came in the wrong color! I ordered silver, and gold came. She doesn't fit me at all!
Excellent product. It attaches very well to the wall Although this one has no loseta.
The product corresponds to the description, packed qualitatively
A good sticker
Foil arrived intact. Glued without problems to the surface of the chipboard
Well, need to know how to paste properly
Good product