SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent store, items as described and fast shipping
Come quickly. In general, for such money, the goods are more than satisfied.
Packed was good. The glasses came whole. I can not appreciate their functionality, bought not myself, but dad. But on me they look funny :)
thank you so much
Delivery fast
Fast delivery
I like everything, only glasses on a wide face.
Delivered on time. Nothing broke. Try to watch TV, I recommend for fun.
Excellent as description good and convenient...
My husband is very satisfied with the glasses. We bought the yellow ones and the black ones. Delivery faster than expected.
Shipping 20 days. quality is good. Thank you store ..
Excellent
25 days. Before the kaugi, quality, on the head 58 times sat perfectly, do not shake and do not press, in the night to ride the most that. And very comfortable, made like glasses for swimming, there are inserts for peripheral vision, the plastic is pleasant to the skin, in short i recommend, on the road are indispensable and with proper storage i think will last a long time. Good luck to everyone!
The goods received, all as in the description, the store recommend!!!
For this money super, only packed very badly but arrived whole
Thanks for the order. Shipping is normal. The quality of performance is excellent. The most important thing is that these glasses can be worn over glasses with diopters. Checked, it's okay. In general, 5 points to the store. I recommend the product and the store.
Points took not myself, as the owner's reviews will appear-i will share. the appearance is all well, light, comfortable. came in the empty package, all intact, no chips or scratches. by external characteristics 5 +
Received in 9 days. They fit well over my glasses. The side windows are sort of frosted but still let light through. Very nice.
Delivery fast! Everything fully corresponds to the description. I wish health and prosperity to the store!
match the description