SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ok
Great pump.
Good pump
Ok. Recommended
Good thanks to the store
Goods received.
I received the parcel, the pump works well.
Got it, works.
I recommend lubrication before use.
The oil was almost full. 10 Minutes before pumping, the engine warmed up to 70 degrees. After pumping the heated oil, the pump tube did not change the shape. Lukoil Genesis. Oil mileage is 7500 km.
Everything works. Although the box was very crumpled. I thought I wouldn't work. Tried it, it's okay. The order took a very long time.
Buy legend than Arthur yo Still use transition elements Use after the later lifting ball LL
It came very quickly. All as in the description. I'll check in, write in addition.
There was no box at all... Ie. The box was but all wet and torn... I do not know the worker or not, I have not checked yet in the case... It seems to be okay...
Товар отправили быстро. Пришел весь помятый, на коробке нет живого места, на самом насосе был вырван шнур из посадочного гнезда, вроде поставил на место без потерь. По корпусу целый, на вид кустарная сборка, штуцеры обработаны обычным напильником не самым лучшим образом, кнопка включения болтается, внутри что-то еще гремит. Пока не испытывал, после такой доставки даже не знаю будет работать или нет.
Получил заказ довольно быстро, коробка была убита в хлам, но сам прибор цел и работает, хотя имеет небольшие внешние повреждения. Шестерни смазал, как многие советовали. Качает место 5-50 средненько, но оно густое, думаю за 10 мин все сольёт. Покупной доволен, спасибо продавцу!
일주일만에 도착해서 놀랍습니다. 상품은 사용전이지만 가격대비 좋아보입니다
Excellent suction, later I will appreciate in work, delivery to St. Petersburg without problems. The packing is slightly crumpled, but given the size of the parcel, this is the norm. Thank you!
Shipping is different logistics than fast way. Oil gauge whether there is a check and buy the engine oil, gasoline LPG is cool fall but design gel is some hanging standing just moves to drain Bolt full TT up to and I manually than motor auto decoration this surprisingly time saving in very satisfied
Packing crumpled. Inside the pump found the residue of the solder.
The store is good, I recommend. Thank you for your understanding.
The pump itself is whole. The pump checked only for inclusion, the oil has not yet pumped.
Hasn't checked yet. Recommend store
The goods came quickly. While I checked, connecting to the battery. The electric motor is working.
The description is accurate, there are many reviews, everything matches. Equipment: Pump, two hoses, two clamps, instruction. I checked, everything works. In general I recommend