SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dental Care With Healthier Gums: Electric Dental Calculus Remover can effectively separate dental plaque, dental calculus, and stains, removes hard tartar easily from the teeth preventing gum disease.
New Vibration Technology: Ultrasonic technology, 12000 times per minute high-intensity frequency, effectively smash the stubborn calculus, reduce the damages to the enamel and gum, which may be caused by manual dental tools.
USB Rechargeable：Safe and fast charging way by USB. Charging once can be used about 200 times, travel without worrying about power loss.=
More flexible And Safer For Use: 5 Grades of adjustable frequency to remove stubborn calculus, tartar and teeth stain. Automatic outage after fully charged, auto-protective and energy saving.
Using Only The Safest Materials: Food-grade silicone/PC/ABS/304 stainless steel head, IPX6 level waterproof security system and rechargeable, ensure security and convenience
Portable Design: Electric Dental Calculus Remover is convenient to have dental care at home, remove the attachment on teeth in time. The low-cost solution in comparison to the dentist and ideal to keep it handy in the bathroom or to take with you when you travel.
Hi very good It arrive very fast I expected it to be longer especially during COVID Thanks
Perfect. It did the job well and at an affordable price.
Great product
I am very pleased. The product is efficient and as described. Carefully packaged, it will not be damaged during delivery.
It's hard to say right now whether it works or not, because surely the results will look long-term, but it looks good, since the vibration force is intense and the HARD is likely to take off.
general product work. for small correction will be good
The article looks exactly like the picture.
The truth is, it's accurate to the photo, it comes in nicely wrapped and in its box, with charger cable, you have to be careful when using it, it's very strong
Thank you... As prescribed
Very happy I recommend you
Très bien
Great, it takes away dental calculus very well the only thing is it's going a little slow, it has low power but great for the House and the price it has. It takes two weeks to arrive Spain Order to Spain
NTS
It has arrived in perfect condition, well packed and protected. I have to prove it. Thank you so much!❤
Conforme
Brilliant I love it. Definitely works
Perfect works very well and looks very good quality I recommend exelent price quality
works well.long delivery but all.arrived well. Thank you
It does what it supposed to do
Excellent!
Very sceptical at first but works! Honestly so worth it!
Was very happy, is a nice product, well finished and has a very precise action, ranging level and vibration in some intensities.
Perfect! arrived fast. It works great!
Excellent product quality, practical and simple to use, really the formations of tartar teeth.
Not bad the product, however I would like it to have had more power