SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In the work did not try, but with a very strong appearance. They are value for money!
Thank you very much
Good product
Shipping fast to Madrid. Products like very resistant. I recommend store. I am so happy! Let's do DIY
For fixing parts up to 20-25mm wide will go on hurray, for wider or heavier need metal with screw clip
All OK
Beautiful box, elegant clips, all as in the description, for small works is quite good. Delivery is very fast, the store and I recommend definitely.
Goods OK, like Again
Very good quality article. It came sooner than expected. Very satisfied.
It came quickly. Packed good, box whole, goods too. I didn't try it. Thank you, I recommend.
Very fast, very good
They look great. It's time to use them
thank you
All ok, good quality.
It looks very good, arrived before salty time
Fast shipping and product quality is very good ~ ~ Goooood ~~
They arrived fast, they look quality. Satisfied with my purchase
Все точно и быстро, Спасибо!!!
Доставка заняла всего 6 дней до Московской области. Товаром остались довольны.
deze bestelling kwam uitzonderlijk snel, goed verpakt met een doos die heel is. mijn dank is groot en top service
Отличный набор, удобный, с тремя размерами углов. Держат отлично. Спасибо.
The goods are just as described. Great value for money.
Quickly arrived, they are much larger than it seems in the photo, plus the thickness of the boards is adjustable-you can different clamp and twist. Tighten pretty tight. Chic that I bought, long Wanted :)
Product-excellent clips, plastic sturdy, Springs tight + soft linings, non-slip. I am pleased, very useful devices for assembling furniture with their own hands. Recommend store and goods.
Arrived in one big package, it is very convenient, no need to run for each package! The plastic is good, the springs are tight, can be used to fix boards of different thickness!