SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All good
didn't try yet but looks good
Everything is working fine
I am satisfied with the fast delivery.
The product is good but could be more powerful. Arrived fast.
Packed perfectly. Works 5-6 modes, sucks well
Very good, I love it because with other things I used to hurt my baby's nose and this is very good
Good product. Recommended
Well packed, good quality. Perfectly satisfied and recommend!
Excellent. Works perfectly. Great packing. Good quality. Recommend.
Good quality. Not yet test 1 month delivery to Tahiti PYF Satisfied
A device worth buying and I recommend buying from this store was purchased 2
I came in a month, the box is a little wrinkled, but the product is whole, it works, five modes, as in fact copes is still unknown. Seller recommend
Looks ok. Several levels of suction. Well packed
Perfect! The goods were well wrapped, the aspirator has clear instructions and loads of tips, was charged already and the nail kit is adorable. Super fast shipping and delivery - about a week to . I highly recommend. Didn't communicate w/ store but they deserve all the stars.
Fast shipment. Recommend not używaliśmy yet
It comes well protected. There is a lack of proof and extensive information.
Delivery fast, the box is wonderful, works all fine
The product is same as in description, works good, great quality. The product came with an instruction, 6 additional filters and 2 sniffers. Shipping was very fast. Thanks to the store, i totally recommend him, the store and the product!!!
Very good aspirator Byłam sceptycznie geared to such equipments because aspiratory for price 100-150zl have negative feedback with are for poor do not give advice and this is cheap and works very well. Son has 10 months and gives advice can u more baby with very large katarem bedzie slabo but larger child and same wysmarka wearing this wydzieline with nosing so ogolnie sprzęty such need are for small children and u such the checks!! Small have resistance because is pretty loud but now laughing like wyciągam mu Gile and I use top power because these smaller not give advice this pretty quickly make a time for such children game large role Generally recommend for this price is worthwhile have the equipment at home
Item came in 9 days all nicely wrapped. Came just in time to be used. Tried straightaway as already charged - it works. It comes with tips on how to use it effectively. There is 5 speeds/suction strength. Turns blue when turned on, red while charging and green once fully charged. Has extra 8 foams - not too sure when to change it though. Overall very happy with the product.
Device is great and of good quality! Shipping was fast!
Neatly packaged
excellent
Nicely packed. It works