SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of asghedom.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Supplier excellent thanks very much great recommend excellent good product fine thank you very much very much
Very complete
Arrived as described,
Great product-just like the description and the picture. Very fast delivery. I recommend to purchase!
Great product. Arrived quickly and as described in the ad.
Worthy for this money. The clips are not large, see the dimensions. All without damage. The scope of application can be huge.
Super Set, tools look quality, clips for all occasions.
Definitely liked everything. The set is big and cool. Corresponding tool included. Store, definitely, I recommend thank you and good luck in business.
I'm very satisfied with the delivery
Came as fast as possible, the quality is excellent!!!!
For fast delivery a separate respect. And the quality of the clip is excellent! This is my first Alik order...
The delivery is very fast delivered to the apartment and did not ask for any money. The product quality is good arrived well packed.
The order arrived quickly, 2 weeks after registration. Delivery was handled by Tk cdek. The product is in integrity, satisfied with the completeness, all the necessary Pistons in the cells. Recommend for small repairs when removing the sheen.
Came quite parts, but what I really wanted to use that was 30mm cored fastening is small 8mm, but put another smaller and worked. Plastic dry, to try to remove what put already broke. But meet the purpose
The parcel received not damagedGrateful for the quality goods and fast delivery
Arrived as the announcement. Delivers what it promises.
Super sorry no clips for doors
Ordered the goods came quickly, there is no pritensiy to this, but all the same there is one but the goods came in part did not come the keys and scre, which, wrote to the store, but in response to silence! I'll take a photo that is indicated and that it came.
Well received, well packaged. Thank you
All right) to Krasnoyarsk 2 weeks went
all good for the price I am satisfied , thanks
5 stars